Legal Information

Privacy Policy

Last updated: June 2026

At MediNorsk, we value your trust and are committed to protecting your personal data. This Privacy Policy details how we collect, process, and protect your information when you visit and purchase from medinorsk.com.

1. Information We Collect

We may collect and process the following categories of personal information:

• Identity & Contact Details: Your name, email address, physical shipping address, phone number, and billing details when you sign up for an account, submit a contact form, or subscribe to our newsletter.
• Transaction Details: Information regarding payments and orders you place through our website or our official storefronts (e.g. Amazon, Stripe). Please note that we do not store your credit/debit card numbers; payment data is collected and processed securely by our PCI-DSS compliant third-party payment providers (Stripe, Amazon Pay).
• Usage & Device Details: Standard logs including your IP address, browser type, device identifiers, referral URLs, operating system, and engagement patterns (such as page views and links clicked) to maintain website security and optimize performance.

2. How We Collect Your Information

We collect information in three ways:

1. Direct Submission: Information you voluntarily type into our forms, checkout flows, or account portals.
2. Automated Tracking: Tech logs and cookies that record visits to pages, login attempts, and cart status automatically.
3. Third Parties: Order status updates, fulfillment details, and delivery analytics shared by Amazon Multi-Channel Fulfillment (MCF) or Stripe.

3. Cookies & Tracking Technologies

MediNorsk uses minimal cookies to enable essential site functions, such as keeping track of items in your shopping cart, preserving login sessions, and preventing security exploits. We do not use intrusive third-party cross-site advertising trackers. You can configure your browser to reject all cookies, but doing so may prevent certain interactive elements (like the cart drawer) from operating correctly.

4. How We Use Your Information

Your information is used strictly to conduct business, including:

• Fulfilling and shipping your orders using Amazon FBA logistics;
• Providing customer support and replying to your messages or inquiries;
• Sending newsletters, updates, or promotional materials (only if you have explicitly opted in, with the right to unsubscribe at any time);
• Securing our website, verifying accounts, and investigating fraud or policy violations.

5. Sharing of Personal Data

We do not sell, rent, or trade your personal data. We disclose your data only to trusted service partners essential for executing transactions and operations:

• Logistics Providers: Amazon Multi-Channel Fulfillment (MCF) to pack and ship your orders.
• Payment Processors: Stripe and Amazon to verify billing and charge payments securely.
• Technology Infrastructure: Email delivery providers (e.g. for newsletters and transactional emails), hosting platforms, and database backends.
• Legal Compliance: We may share data if required to do so by law, court order, or government regulation.

6. International Data Transfers & European Rights (GDPR)

If you access our services from the European Economic Area (EEA), United Kingdom, or Switzerland, please note that your personal data is transferred to and processed in the United States. Under the General Data Protection Regulation (GDPR), you possess the right to access, correct, or request erasure of your personal data, object to or restrict processing, request data portability, and withdraw consent. To exercise these rights, please email us at info@medinorsk.com.

7. California Consumer Privacy Rights (CCPA/CPRA)

If you are a California resident, you possess the right to know what personal info we collect, request deletion, correct inaccuracies, and opt-out of sales/sharing. MediNorsk does not sell or share your personal information. We do not discriminate against you for exercising your privacy rights.